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Terms & Conditions

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Last updated: 06/11/2025

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Welcome to Pashoa.
By accessing or using our website and booking services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a booking or purchase.

This website is hosted on Wix.com, which provides the online platform that allows us to promote and sell our beauty and aesthetic services.

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1. General Information

  • Business name: Pashoa

  • Location: 11 Broad Street, Pershore, WR10 1BB

  • Contact:contact@pashoa.co.uk

  • These Terms apply to all users of our website, including clients, visitors, and anyone interacting with our services.

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2. Appointments & Bookings

  • All appointments can be booked through our website, by phone, or in person.

  • A booking deposit may be required to secure your appointment.

  • Deposits are non-refundable but may be transferred if you reschedule at least 24 hours before your appointment.

  • Failure to attend or cancel within 24 hours may result in the loss of your deposit or session (see our Cancellation Policy for details).

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3. Treatment Packages

  • Package plans are non-refundable and non-transferable.

  • Package sessions must be used within the validity period specified at the time of purchase.

  • Appointments within a package can be rescheduled up to 24 hours in advance, but the overall package cannot be cancelled or refunded once started.

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4. Payments

  • We accept payments online (via Wix Payments or other secure providers) and in-salon.

  • Prices are subject to change without notice; however, confirmed bookings will be honoured at the rate at the time of booking.

  • All prices include VAT where applicable.

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5. Gift Vouchers

  • Gift vouchers are non-refundable and non-exchangeable for cash.

  • Vouchers must be used before the expiry date stated.

  • Lost or stolen vouchers cannot be replaced

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6. Medical & Safety Information

  • Some treatments may not be suitable for all clients. It is your responsibility to disclose any medical conditions, allergies, or medications before treatment.

  • Pashoa reserves the right to refuse or adapt treatments if it is unsafe to proceed.

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7. Late Arrivals & No-Shows

  • Please arrive on time for your appointment.

  • If you arrive more than 15 minutes late, we may shorten or cancel your treatment to avoid delays for other clients.

  • Missed appointments without notice will be marked as no-shows and may result in a charge or forfeiture of deposit/session.

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8. Privacy & Data Protection

Your privacy is important to us. Any personal information you provide will be handled in accordance with our Privacy Policy.
Our website is powered by Wix.com, which stores your data securely in compliance with GDPR and data protection regulations.

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9. Website Use

  • You may not use our website for any unlawful or unauthorized purpose.

  • Content on this website, including text, images, and branding, is owned by Pashoa and may not be copied or reproduced without permission.

  • We reserve the right to modify or remove any part of the site without notice.

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10. Liability

  • All treatments are carried out by trained professionals using approved products and techniques.

  • While every effort is made to ensure your safety and satisfaction, Pashoa is not liable for adverse reactions, loss, or damage resulting from treatments or use of products, except where caused by negligence.

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11. Changes to Terms

Pashoa reserves the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on this website.

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12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Pashoa
📍 11 Broad Street, Pershore, WR10 1BB
📧 contact@pashoa.co.uk

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